Misc

Travel in Croatia 2020 - Coronavirus update

Updates from Croatia to our guests

Last time updated: March 20, 2020 

 

We want to keep you up to date on the state of Coronavirus in Croatia and the preventive actions we are taking regarding our operations. As of today 113 cases of Coronavirus have been confirmed in Croatia. The Government has activated the protocols to deal with contagion in coordination with the Ministry of Health, public and private institutions and clinics. The majority of these cases have been found in the country’s north (Pula, Rijeka, Zagreb and Osijek). 
We believe that travel should be fun, safe and that it should bring together all citizens of this planet – us! Travel should not increase fear and anxiety, so our current mission is exactly this – let’s stand all together and let’s stop this pandemic virus!
Therefore, we ask if possible, to prioritize the postponement of your trip to a later date, rather than seeking a cancellation. 

We cannot predict how the situation is going to develop and the best thing we can do is to meet the challenge, communicate and adapt. In that sense our tours and cancellation policies are adjusted and are still subject to change.

 

At the moment our cancelation policy is following;

 

For tours in March, April and MayJune 2020 we can confirm following:

Option 1) Postpone my trip from 2020 to later date which will be confirmed once this outbreak settles. In order to stimulate travel for this option Meridien Ten will provide additional credit – please contact us directly for more info. 

Option 2) Postpone my trip from 2020 to an exact date in 2021 – with exact same price as in 2020 

Option 3) Cancel my trip 
Cancelation fees – in case you decide to cancel your trip completely following fees will be applied;

  • Up to 31 days prior commencement no cancelation fees 
  • 22 – 30 days prior commencement 50% of total amount/per person
  • 21 – 0 days prior commencement 100% of total amount/per person
  • No refunds are possible after the tour begins

 

 

For tours starting from July 01, 2020 


At the moment we are keeping our cancelation policies same as originally confirmed (regular cancelation policy and not special cancelation due to COVID-19)  but keep in mind we are closely monitoring the situation and will change our decision ASAP, based on global and national authorities as well as our local suppliers advice! 

 

We encourage you to check the current situation and share your thoughts by contacting us. 

 

Your Meridien Ten team